Y CombinatorAnnouncing Ara's backing from Y Combinator.

Ara for Customer Support

Resolve tickets without lifting a finger.

Ara reads the ticket, drafts the reply, pulls the order, refunds the customer — in any tool. Smart voice-to-action that works inside every CS stack, so you respond faster, sound better, and stay human.

Works inside the apps you already use.

No new tab. No copy-paste. Ara takes over your screen and gets it done where you already work.

Zendesk
Zendesk
Reply, tag, and resolve tickets in seconds.
Intercom
Intercom
Inline replies that match your brand voice.
Stripe
Stripe
Pull orders, issue refunds, update subs.
Shopify
Shopify
Look up customers and edit orders inline.
Notion
Notion
Update help docs as the ticket happens.
Linear
Linear
File bugs with reproduction steps automatically.
Slack
Slack
Loop in eng without context-switching.

Clear tickets 4× faster

Fly through your queue with voice replies that stay polished and on-brand.

Empathy at speed

Write nuanced, human responses without the typing fatigue. Ara handles spelling, clarity, and tone.

Docs that update themselves

When the same question comes in twice, Ara updates the help doc and tags the article — no extra meeting needed.

Top 10 ways customer support use Ara

  1. Replying to a tier-1 ticket end-to-end
  2. Issuing a refund through Stripe inline
  3. Updating an order in Shopify
  4. Filing a bug to Linear with full context
  5. Tagging and routing inbound tickets
  6. Drafting a CSAT-saving outreach email
  7. Updating a help-center article live
  8. Looping eng into a Slack thread
  9. Pulling order history during a chat
  10. Translating a reply for an international customer

Calculate what Ara saves you.

Most customer support we talk to spend 2+ hours/day on busywork Ara takes over.

You save monthly
$3,000
See pricing

Private & secure

Compliance in progress
We're working toward HIPAA & SOC 2 Type II. Targeting 2026.
Zero data retention (opt-in)Encrypted in transit & at restPer-action confirmation prompts

Support, supercharged.

Mac-native · Compliance in progress · Zero data retention (opt-in).

Get Started